Accountant - Customer Support

Overview

About HomeSource

HomeSource is a dynamic and rapidly growing company. With 12 years of growth and innovation, the HomeSource team has maintained a singular vision: to make life simpler for retailers and manufacturers by aggregating large amounts of data into one single, usable system. Today, that vision is blending with new cloud technology in ways that would have seemed impossible even a decade ago. It is now possible to bring together millions of pieces of information – including item numbers, product specs, training videos, and more – into an app that can be used and updated in real-time. The result isn’t just useful, it’s groundbreaking.  Although we work with cloud-based apps and systems, we have never forgotten that we are in the business of solving problems. That means we’ll keep working hard to find new ways to help you benefit from accurate content and streamlined processes.

Summary

As an Accountant - Customer Support, you will be at the forefront of solving complex accounting challenges for our valued customers. Your key mission is to master the inner workings of the HomeSource System's accounting system, becoming the go-to expert who provides unparalleled support to our clients. This role is not just about numbers; it's about being the dynamic bridge between our financial expertise and our customer's unique needs, creating a thrilling opportunity for those who relish the art of engaging with people while making a tangible impact.

Qualifications

• 3-5 years of accounting experience, including experience interfacing with customers.
• Bachelor’s degree in accounting, finance, or a related field.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• A passion for helping and working with people.
• Ability to learn and adapt to new software systems quickly.
• Understanding of accounting principles and financial regulations

Responsibilities

• Become proficient in the HomeSource System's accounting system to effectively address customer inquiries and issues.
• Provide top-notch customer support by addressing accounting-related queries and concerns.
• Interface with customers and clients to offer guidance and solutions related to their accounting needs.
• Collaborate with cross-functional teams to resolve complex accounting issues and contribute to continuous improvement.
• Contribute to product development and improvement by sharing valuable customer insights.
• Maintain up-to-date knowledge of industry trends and accounting regulations.

Compensation at HomeSource

We are committed to providing competitive compensation for all roles at HomeSource. We carefully consider multiple factors when determining compensation, including your skills, experience, and location while balancing internal equity relative to peers at the company.

Where You’ll Work

Experience the best of both worlds with our innovative hybrid work model. Imagine having the freedom to work from the comfort of your own home three days a week, while also enjoying the energy and camaraderie of our vibrant office environment for two days. It's the perfect fusion of flexibility and collaboration that empowers you to thrive.

At the heart of our culture is a commitment to fostering an exceptional work-life balance. We believe that your personal well-being is as important as your professional growth. With our unique approach, you can seize control of your schedule, dedicating focused days to conquer tasks from home and immersing yourself in the team synergy at our office.

What We Offer

• Competitive salary
• Growth-oriented environment with potential for career advancement.
• Collaborative and inclusive company culture.
• Access to cutting-edge technologies and tools.

Equal Opportunity Statement

HomeSource provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.