What are the responsibilities and job description for the Courtesy Officer position at HomeTowne Studios & Suites by Red Roof?
We are seeking a Courtesy Officer to join our Team with a starting Wage up between $13-14 per hour. Depending on experience!
When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!
- Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
- Dental
- Vision
- Competitive Pay
- Employer Paid Life Insurance
- PTO
- 401K with Employer Match
- Career Growth Opportunities
HomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.
Specific Requirements:
- Performing patrols of each section of the property; to detect fires, unsafe conditions, noise violations, overcrowding or gatherings etc.
- Protecting the property from theft, vandalism, disturbances, accidents etc.
- Detect signs of intrusion and ensure patrol of doors and gates around the property.
- Monitor and authorize entrance and departure of visitors and vendors, make sure they have appropriate escort if applicable.
- Communicates openly and frequently with GM
- Investigates and properly document accidents, incidents, suspicious activities, fire hazards, and patrols on a nightly basis.
- Aid guests and/or visitors according to policies and procedures.
- Light maintenance and office work.
- Performs all other duties as assigned.
Experience:
- 2-High school diploma or equivalent preferred.
- Ability to lift 75 lbs.
- Ability to handle conflict and defuse situations appropriately and professionally.
- Must be able to tolerate outdoor elements all year round.
- Ability to communicate professionally in oral and written formats.
- Proficient in Microsoft and HRIS systems
Salary : $13 - $14