What are the responsibilities and job description for the Lobby Attendant position at Homewood Suites Newport Cincinnati?
Join Our Team at Homewood Suites by Hilton Newport, Kentucky!
The Homewood Suites by Hilton Newport, Kentucky seeking a Hotel Laundry Attendant.
About Us:
Working at the Homewood Suites offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Located in the heart of Newport, our flagship Homewood Suites by Hilton offers a vibrant work environment with upscale amenities that set us apart. Our hotel features a stunning rooftop bar with breathtaking views of the Cincinnati skyline, a plaza-level restaurant and bar, and exclusive access to the Ovation community. As part of our team, you will be at the forefront of delivering exceptional service in a dynamic setting that includes a fitness center, on-site laundry facilities, and more. If you are passionate about hospitality and want to be part of a team that values your contributions, come grow with us at Homewood Suites Newport Cincinnati.
Why This Role?
Working as a Hotel Housekeeping Lobby Attendant at Homewood Suites Newport offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Lobby Attendant allows you to be at the forefront of delivering exceptional service, ensuring guests have seamless and enjoyable experience from check-in to check-out
Working as a Hotel Housekeeping Lobby Attendant at Homewood Suites Newport offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Lobby Attendant allows you to be at the forefront of delivering exceptional service, ensuring guests have seamless and enjoyable experience from check-in to check-out
What’s In It for You?
Comprehensive Benefits: Medical, Dental and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses and Commonwealth University
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
Comprehensive Benefits: Medical, Dental and Vision
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses and Commonwealth University
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
Key Responsibilities for the Hotel Housekeeping Lobby Attendant include:
- Greet guests and ensure a welcoming atmosphere in the hotel lobby.
- Maintain cleanliness and organization in the lobby area, including furniture, floors, and fixtures.
- Ensure that all public restrooms are clean, stocked, and properly maintained.
- Monitor the lobby for any potential hazards, spills, or trash and address them immediately.
- Assist guests with general inquiries and provide information about hotel services and amenities.
- Restock and organize brochures, magazines, and other materials in the lobby area.
- Report any maintenance or repair needs to the appropriate department.
- Ensure that the lobby area is well-lit and aesthetically pleasing.
- Handle any lost-and-found items and report them according to hotel policies.
- Always maintain a professional appearance and demeanor.
- Assist with other housekeeping tasks as needed, such as delivering extra linens or toiletries to guest rooms.
- Follow all hotel safety and security procedures while ensuring a clean and safe environment for guests.
What We Are Looking for in a Hotel Housekeeping Lobby Attendant include:
- High School Diploma or Equivalent
- Experience in housekeeping, janitorial, or hospitality roles is preferred but not always required.
- Ability to identify areas needing attention and maintain high cleanliness standards.
- Ability to stand, walk, bend, and lift for extended periods, as well as perform tasks that require physical effort (such as cleaning and restocking supplies).
- Must be able to effectively interact with guests and team members, and provide excellent customer service.
- Understanding how to safely use cleaning materials and equipment.
- Capability to complete tasks without constant supervision.
- Ability to manage tasks efficiently and prioritize responsibilities in a busy environment.
- Willingness to work various shifts, including weekends, holidays, and evenings as needed.
- Must maintain a neat appearance and a positive, courteous demeanor when interacting with guests and colleagues.
- Capable of handling multiple tasks simultaneously while maintaining a focus on cleanliness and guest satisfaction.
- Understanding of cleaning protocols, hygiene practices, and safety regulations in a hotel environment.
Applicants must be able to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.hilton.com/en/hotels/luknchw-homewood-suites-newport-cincinnati/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Cincinnati, Ohio! Apply today!
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.hilton.com/en/hotels/luknchw-homewood-suites-newport-cincinnati/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.
Join us in shaping the future of hospitality in Cincinnati, Ohio! Apply today!
