What are the responsibilities and job description for the Client Manager position at Honor Technology, Inc.?
A company is looking for a Client Manager who will create a seamless and high-quality experience for clients in coordination with partner agencies.Key ResponsibilitiesManage partner relationships by coordinating care plans and providing real-time updatesProvide exceptional service to clients and caregivers through guidance and relationship buildingPartner across teams to ensure a seamless experience and manage escalations effectivelyRequired Qualifications3 years of experience in complex client or patient management or demanding customer service rolesStrong sense of ownership and proven ability to manage processes effectivelyAbility to work autonomously and prioritize competing tasksCommitment to high-quality care and exceptional client serviceFlexibility to respond to needs during evenings or weekends as required