What are the responsibilities and job description for the Inside Sales position at Honsador Lumber?
INSIDE SALES
Location: Lihue Kauai
This position works independently and in a group team to provide customer service to new and existing customers while supporting the strategic plan of the company and sales goals. This position reports directly to the Branch Manager.
Primary Duties:
- Taking walk-ins, phone calls, appointments, securing own appointments and handling product inquiries.
- Prepares and interprets customers' needs and job requirements from plan specifications, material listing and other information provided.
- Prepares accurate calculation of quote and clarification of product(s) being quoted, special order lead-times, estimated arrival and delivery.
- Provide continuous customer follow up for quotes as well as awarded orders
- Outside jobsite sales calls and visits may be required
- Provide administration work for the above and in conjunction with quoting, selling, shipping and receiving, delivery and overall customer service
- Timely ordering of products and Operations/Warehouse coordination
- Maintains weekly up to date and current journal of quotes and sales activity reports
- Attends in-house and/or outside vendor product knowledge training and updates
- Uses a high level of professional skills, courtesy and respect when servicing and inter-acting with customers, vendors/suppliers, industry comrades and all fellow company employees
- Participates on special projects, events and task as assigned by manager to maintain/improve/increase customer base and product sales
- Performs other duties as assigned
Requirements and Qualifications
- Electrical Materials Experience preferred
- Able to work in a fast-paced team environment with time constraints, deadlines and organize large workload demands
- Organizational, time management, and communication skills
- Computer proficiency, particularly with spreadsheet programs such as Microsoft Excel and Google Sheets
Benefits:
- Competitive Pay
- 401k
- Vacation/Sick Leave
- 11 paid holidays
- Medical/ Dental/Drug/Vision or $150 Medical Waiver Benefit.
Salary : $22 - $25
Inside Sales Representative
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