What are the responsibilities and job description for the Floor Associate position at Hope The Mission?
Join Hope The Mission: Where Compassion Meets Action!
Are you passionate about making a difference and eager to contribute to a meaningful cause?
At Hope The Mission, Our mission is to prevent, reduce, and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions to community members.
Hope the Mission is currently looking to hire multiple Thrift Store Floor Associates to join our new San Diego Thrift Store team and participate in this impactful journey. At Hope The Mission, you'll have the chance to be at the forefront of our mission, working alongside a talented group of professionals who are united by a shared vision of a better world.
See below info regarding details about this position's requirements as well as an overview of our full-time employee benefits:
Amazing Benefits are provided for all eligible staff!
Employer-paid employee health benefits:(including teledoc).: Available to Part-Time Eligible and Full Time Employees!
Dental, Vision & Life Insurance: Available to Part-Time Eligible and Full Time Employees!
Five additional voluntary insurance packages: Available to Part Time Eligible and Full-Time Employees!
Generous Paid Time Off: Enjoy a healthy work-life balance with paid time off for Full-time Employees including vacation, floating holidays, company-paid holidays, and sick leave!
Professional Development: We are committed to your growth with opportunities for training, workshops, and career development!
Employee Assistance Programs!
Job Summary:
The Thrift Store Associate is the primary point of contact on the sales floor and operates as a Customer Service/Cashier representative.
Skills and Minimum Qualifications:
High School Diploma/GED
Able to receive direction and independently follow tasks through with minimum supervision.
Must be able to meet the physical demands of the job, such as moving and arranging merchandise.
Strong communication skills, both verbal and written, with fellow workers and customers.
Detail oriented, able to multi-task and remain flexible with assignments.
Must have strong organizational and interpersonal skills.
Demonstrate strong work ethic founded upon integrity, organizational skills, and goal- oriented behavior.
Upholds attendance and performance standards.
Ability and willingness to work effectively with diverse people and/or populations.
Able to adhere to the practice of confidentiality regarding patients, families, staff, and the organization.
Able to act in a kind, decent and respectful manner at all times.
Must be flexible to work some weekends and/or late evenings when needed
Duties include but are not limited to:
This position description describes the general nature and level of duties and responsibilities required of the person(s) assigned to this position. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Must report for work at scheduled time, ready to perform work functions, and remain on task while completing the entire scheduled shift.
Cashiering. Includes assisting and greeting customers.
Providing customer service, helping customers locate items and thanking customers for shopping and supporting Hope of the Valley.
Assist with the stocking and returning of items to their proper place at the Thrift Store.
Cleaning and organizing:
Zoning: straighten and reorganize shelves to feature and increase item visibility.
Facing: pulling items on the shelf forward to create the appearance of a full shelf.
Cleaning: daily cleaning including, sweeping, vacuuming, taking out trash, mopping, cleaning windows and glass display cases.
Communication. Consistently communicates and works cohesively with staff, volunteers, and the public to foster a warm, courteous, friendly, and professional atmosphere.
Assists with other work responsibilities as assigned by the Thrift Store Manager
If you are ready to bring your amazing skills, passion, and dedication to our cause, Hope the Mission would love to hear from you! Apply now!
PHYSICAL DEMANDS, ENVIRONMENTAL CONDITIONS, EQUIPMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Employee is required to: Walk and climb stairs; stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis; Grasp, push, and pull objects such as files, and file cabinet drawers, and reach overhead; Handle, finger, grasp and feel objects and equipment; Reach with hands and arms; Be mobile by moving oneself from place to place quickly and easily; Repeat various motions with the wrists, hands, and fingers; Be able to perform visual activities for (including, but not limited to) administrative and clerical tasks; Ability to lift to 25 lbs. Communicate, receive, and exchange ideas, and information by means of the spoken and written word; Drive vehicle in and around Los Angeles County; Be able to enter various buildings that may require climbing stairs. Be periodically subjected to outside environmental conditions. Employees may work in proximity to service animals and emotional support animals; Use a desktop and/or laptop computer; copy, postage, and fax machines. Complete all required forms in personal writing.
Work Environment
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health, and safety practices. The employee may experience several unpleasant sensory demands associated with the client's use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.
◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provided.
