Mortgage and Consumer Loan Processor

Position Summary:

The Mortgage & Consumer Loan Processor prepares a variety of loan documents in compliance with regulations for both pre and post closings; inputs and maintains records on the core banking system.

Principal Duties and Responsibilities:

• Promotes an atmosphere which fosters our Vision, Virtues, Mission, and Attitudes to the employees, customers, and community.

• Enthusiastically supports the bank sales function by providing exceptional service to internal and external customers of the bank.
• Runs external credit ratings and performs customer inquiries in the core banking system. Obtains pay-off information from other creditors as necessary.
• Orders written flood plain determinations, credit reports, opinions of title, title insurance, and letter reports.
• Organizes and handles an accepted volume of loan documentation preparation.
• Prepares processing and closing documents for new and refinanced loans. Ensures proper documents and disbursements are prepared accurately for Mortgage Loan Originators performing the closings.
• Reviews files to ensure all documents are signed and checks disbursed post-closing. Prepares proper tickets, forms, and set-up of loans on the system.
• Forwards documents to other financial institutions, insurance companies, Register of Deeds, Secretary of State, Department of Natural Resources, and Department of Motor Vehicles to perfect liens on collateral.
• Documents all exceptions on the "Closed Pending List".
• Obtains initial coverage binders or copies of policies from borrowers or insurance agents and maintains up-to-date policies in credit files. Ascertains levels of insurance are appropriate and the bank is listed as Mortgagee.
• Maintains a list of loan applications not closed as well as lists of loans that are closed but pending completion of final documents.
• Answers department phones on a rotating basis, provides assistance with difficult internal problems or customer inquiries in a timely manner.

Additional Duties and Responsibilities:

• Assists in the development of manuals and supporting documentation to accomplish tasks/duties inherent to the lending department.
• Updates knowledge and develops professionally on a continuing basis. Participates in internal and external training and development opportunities as required.
• Performs other duties as may be necessary to fulfill the responsibilities of this position.

Knowledge, Skills, and Abilities:

High school diploma or equivalent and at least two years of previous banking or related experience required. Position requires the ability to plan and prioritize work; exercise good judgment in all areas of responsibility; and work effectively under pressure and deadlines.