What are the responsibilities and job description for the Member Engagement Representative position at Horizon Federal Credit Union?
This individual will be responsible for delivering an exceptional member experience and expanding member relationships through non-branch delivery methods; including phone, email, video, and online chat. Providing exceptional service and interaction experience among your team members within your department and across Horizon is crucial.
This individual must be self-motivated, ambitious and possess excellent customer service skills. Some duties will include performing transactional duties, open new or close accounts, and outbound calling.
This individual must meet all requirements for hire and be able to work a rotating Saturday schedule.
Full-time
Visit https://www.horizonfcu.org/careers/member-engagement-representative/ for complete job description and to apply through our website.
Job Type: Full-time
Pay: From $15.80 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Outside sales: 1 year (Preferred)
Work Location: In person