What are the responsibilities and job description for the Tier 1 Technician - Comfort Consultant position at Horne Heating & Air Conditioning?
** PLEASE, NO CALLS. ALL CANDIDATES MUST APPLY ONLINE**
Horne Heating and Air Conditioning has been a family-owned and operated HVAC company, servicing Charlotte and its surrounding areas since 1983! We attribute our years of success to our focus on delivering honest, reliable, and innovative solutions to our community. We use our extensive experience to help customers enjoy dependable comfort all year.
Currently, we have an immediate opening for a Tier 1 Technician-Comfort Consultant who will advocate for the customer. You will receive qualified company-provided appointments and industry-leading paid training. If you are ambitious and dedicated, you can build a rewarding career helping your community because 'your comfort is our business.' Our Comfort Consultant will be responsible for building rapport with customers and presenting options, ensuring that customer expectations are met and payment has been secured.
What We Offer:
- Medical, dental, vision, and life insurance
- Paid time off, holidays, and your birthday
- Take-home company vehicle and iPad
- 401k with 3% full match and partial match on 4-5%
- Professional development, including reimbursement for certifications
- Annual end-of-year party
- Quarterly team-building events
- Company provided water bottles and uniforms/laundry service
- All-inclusive paid trip to a location outside of the country if the team meets the goal
Work Hours: Mobile work schedule with a rotating on-call week
Pay Scale: 100% unlimited commission-based pay, on average, can earn $125k - $250k per year
Required Qualifications:
- Magnetic personality
- Valid driver's license and insurable driving record
- High school diploma or GED
- Good computer skills
- Excellent communication skills, both verbal and written
- Strong interpersonal skills
- Well-organized and ability to work independently
- Successfully pass a pre-employment background check and drug screen
- 2 years of in-home sales experience
Preferred Qualifications:
- Service Titan software experience
- Residential HVAC service experience
*Please provide a cover letter explaining what you have to excel in this career*
Salary : $125,000 - $250,000