HIWU Testing Operations Coordinator

Job Type

Full-time

Description

The HIWU Testing Operations Coordinator is a key contributor to the Horseracing Integrity and Welfare Unit (HIWU), a division of Drug Free Sport International. The mandate of HIWU is to improve the integrity and safety within thoroughbred horseracing through the administration of the Horseracing Integrity and Safety Authority (HISA)’s uniform Anti-Doping and Medicine Control (ADMC) Program. This individual must be dynamic, people-oriented and excel in relationship management to ensure an efficient, innovative and professional program.

All external applicants must submit a cover letter and resume to Human Resources All requested materials must be received for consideration. This position is desired to be filled quickly, and application materials will be reviewed on an ongoing basis until filled.

Requirements

Summary of Qualifications: To successfully perform this role, the individual must be a critical thinker, collaborative, effective communicator, organized and self-directed. The HIWU Testing Operations Coordinator must uphold the company core values and vision, demonstrate integrity to the highest degree, and have a high desire to serve clients, contractors, and colleagues. Essential requirements include but are not limited to:

• Experience delivering programs; anti-doping or equine experience a plus.
• Effective communication and presentation skills.
• Highly credible, ethical, and persuasive interpersonal skills.
• Exceptional organizational and leadership skills.
• Aptitude in resolving issues and conflicts.
• Proficient in Microsoft 365 and computer systems.
• Willingness to travel domestically and internationally, including upon short notice.
• Pass a pre-employment screening including drug test, background check, confidentiality agreement, conflict of interest agreement, degree(s) verification, and professional reference checks.
  
  

Key Responsibilities

• Provide excellent service and implementation of strategies to ensure the successful execution of the HIWU ADMC Program.
• Manage front-end administration of the Program including supply logistics, collections scheduling, communications with state racing commissions and collection personnel, and data tracking/reporting.
• Serve as a liaison and maintain strong, positive working relationships and communication with colleagues, independent contractors, state racing commissions, racetracks, test barn personnel, laboratories, consultants, and other professional organizations.
• Support reconciliation efforts of accurate accounting, invoicing and required financial records.
• Provide service support during standard and non-standard business hours during scheduled testing events.
• Facilitate inquiries from clients and independent contractors.
• Travel as needed including upon short notice.
• Contribute to test distribution planning and collaborate with the HIWU Science, Legal and Investigative Teams to execute targeted testing.
• Collaborate with the IT Team to create industry leading applications.
• Understand and apply quality principles to daily responsibilities; collaborate with others on quality objectives; and address nonconformities as appropriate within a designated system.
• Provide other relevant administrative collaboration with special projects and other needs, as assigned.
  
  

Core Competencies

• Organizational Agility: Strong planning and multitasking skills, with the ability to adapt to changing priorities.
• Planning and Organizational Development: High ability to efficiently organize and prioritize multiple tasks and delivers the finished product with meticulous attention to detail.
• Communication: Clear communicator with the ability to influence across departments.
• Customer Focus: Committed to internal and external service excellence.
• Integrity and Accountability: High ethical standards, dependable execution, and ownership of results.
• Self-Motivated and Independent Work Ethic: Demonstrates strong ability to work autonomously, manage time effectively, and deliver high-quality results in a remote or hybrid work environment with minimal supervision.