What are the responsibilities and job description for the CLINIC OPERATIONS MANAGER position at Hoskinson Biotechnology?
About:
Hoskinson Health & Wellness Clinic is a newly founded team-based physician-led, comprehensive health and wellness clinic in the beautiful area of Gillette, Wyoming. Our company was created to provide prospective healthcare resources to the community and meet the needs of our patient base.
Company Mission and Philosophy:
Hoskinson Health & Wellness Clinic is owned by physicians who have teamed together to help end discrepancies they have seen for decades in the healthcare space. Our mission is to help patients truly live better, healthier lives by providing comprehensive care through a variety of specialists and support services. HH&WC has an integrated regenerative & longevity philosophy that functions hand-in-hand with treatment planning, preventive care, and team collaboration on patient cases. We believe that patients are more than their diagnoses and deserve access to the best education and resources we can provide. To ensure this mission is met, we focus on integrating highly effective technology, encourage collaboration among the team, and take lower patient volumes to allow patients more time with our staff.
Job Summary:
The Clinic Operations Manager will play a crucial role in ensuring the efficient and effective functioning of the clinic. This role involves overseeing various administrative and operational aspects, managing staff, and collaborating with healthcare professionals to maintain the highest standards of patient care. The clinic houses specialties in Geriatrics, Cardiology, Allergy and Immunology, Infectious Disease, Ophthalmology, Pediatrics, Audiology, Family and Internal Medicine, Exercise Physiology, and Psychiatry. This person will have a strong background in healthcare management, excellent organizational skills, and a passion for providing exceptional patient experiences. This position will report to the Director of Clinic Operations.
Key Responsibilities:
The Clinic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The Clinic is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at 307-387-9850.
Hoskinson Health & Wellness Clinic is a newly founded team-based physician-led, comprehensive health and wellness clinic in the beautiful area of Gillette, Wyoming. Our company was created to provide prospective healthcare resources to the community and meet the needs of our patient base.
Company Mission and Philosophy:
Hoskinson Health & Wellness Clinic is owned by physicians who have teamed together to help end discrepancies they have seen for decades in the healthcare space. Our mission is to help patients truly live better, healthier lives by providing comprehensive care through a variety of specialists and support services. HH&WC has an integrated regenerative & longevity philosophy that functions hand-in-hand with treatment planning, preventive care, and team collaboration on patient cases. We believe that patients are more than their diagnoses and deserve access to the best education and resources we can provide. To ensure this mission is met, we focus on integrating highly effective technology, encourage collaboration among the team, and take lower patient volumes to allow patients more time with our staff.
Job Summary:
The Clinic Operations Manager will play a crucial role in ensuring the efficient and effective functioning of the clinic. This role involves overseeing various administrative and operational aspects, managing staff, and collaborating with healthcare professionals to maintain the highest standards of patient care. The clinic houses specialties in Geriatrics, Cardiology, Allergy and Immunology, Infectious Disease, Ophthalmology, Pediatrics, Audiology, Family and Internal Medicine, Exercise Physiology, and Psychiatry. This person will have a strong background in healthcare management, excellent organizational skills, and a passion for providing exceptional patient experiences. This position will report to the Director of Clinic Operations.
Key Responsibilities:
- Oversee the operational and financial management of the clinic, ensuring it meets both clinical and business goals.
- Ensure efficient patient flow, from scheduling appointments to discharge.
- Monitor clinic operations to ensure quality of care and patient satisfaction.
- Supervise a team that may include medical assistants, office staff, nurses, and technicians.
- Ensure staff training, development, and performance reviews are conducted regularly.
- Foster a collaborative, patient-focused work environment.
- Assist in budget preparation and oversee clinic financial performance.
- Monitor costs, revenue generation, and resource allocation.
- Work to ensure profitability without compromising patient care quality.
- Ensure the clinic is compliant with healthcare laws, regulations, and industry standards.
- Enforce policies to maintain patient safety, privacy (HIPAA), and confidentiality.
- Lead initiatives aimed at improving clinic processes and outcomes.
- Address patient concerns, ensuring high satisfaction with services and timely resolution of any complaints.
- Ensure smooth coordination of appointments, treatment plans, and follow-up care.
- Act as a liaison between physicians, nurses, and administrative staff to ensure that patient care is delivered effectively.
- Coordinate with other departments or clinics for multidisciplinary care when necessary.
- Ensure that electronic health records (EHR) systems and clinic management software are functioning optimally.
- Oversee the integration of new technologies or upgrades to improve patient care and clinic efficiency.
- Work with senior management to develop and execute strategic goals for the clinic.
- Assess market trends, patient demographics, and community needs to expand services or improve operational processes.
- Other duties as assigned.
- Strong attention to detail.
- Strong problem-solving and analytical skills.
- Self-starter with the ability to swiftly comprehend and grasp the broader context.
- Excellent communication and interpersonal skills.
- Proven experience in clinic or healthcare management.
- Strong knowledge of healthcare regulations and compliance requirements.
- Excellent budget development and leadership skills.
- Ability to work collaboratively in a team-oriented healthcare environment.
- Proficient in using electronic health record (EHR) systems.
- Commitment to continuing medical education and professional development.
- Ability to handle stressful situations strategically
- A bachelor’s degree in healthcare management, business administration, or a related field preferred.
- 5 years of leading/directly overseeing multiple complex medical practices.
- Refined acumen developing/analyzing and utilizing business analytics to assess and continually improve clinic operating performance
- Health Insurance: The company covers 100% of health insurance premiums, including medical, dental, vision, short term disability, long term disability, and Life Insurance coverage.
- Supplemental Insurance: Employees have voluntary access to additional policies such as hospital, cancer coverage, accident insurance, and voluntary life through a supplemental provider.
- Retirement Benefits: Enjoy a generous retirement plan with a competitive company match - no waiting period required.
- Paid Time Off (PTO): Benefit from a generous PTO policy.
- Professional Development: Hoskinson Health and Wellness Clinic supports the professional growth of all employees by offering assistance for continuing or additional education with Human Resources approval.
The Clinic is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The Clinic is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Human Resources at 307-387-9850.
