What are the responsibilities and job description for the IT Apprentice position at Hotel at Old Town, Wichita KS?
Brief Description
The IT Support Technician Intern position offers an excellent opportunity for a student to use technical skills to support IT needs within a dynamic business environment. The position requires a strong desire to learn and grow, in order to develop technical troubleshooting and diagnostic skills, as well as honing communication abilities in a business setting.
Essential Job Responsibilities
Keycentrix is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.
The IT Support Technician Intern position offers an excellent opportunity for a student to use technical skills to support IT needs within a dynamic business environment. The position requires a strong desire to learn and grow, in order to develop technical troubleshooting and diagnostic skills, as well as honing communication abilities in a business setting.
Essential Job Responsibilities
- Support internal IT needs by providing Level 1 technical and troubleshooting support
- Troubleshoot/resolve hardware and software performance and general PC, network, and printer problems
- Install, upgrade, and support computer hardware and software
- Perform voice/email system setup
- Perform setup for new users
- Assist with IT projects as directed
- Communicate effectively with all contacts
- Strong technical abilities and the desire to learn IT protocols, software, and hardware operations
- Ability to develop troubleshooting & diagnostic skills and perform root cause analysis
- Ability to communicate effectively with technical and non-technical users
- Self-starter who takes initiative to learn and resolve problems
- Ability to work with a team
- Ability to perform on-call work when necessary
- The following skills are a plus but not required:
- Microsoft operating systems (server and desktop)
- Linux
- VPN and remote access methodologies
- Server and desktop hardware installation, configuration, and support skills
- SonicWall firewall and network security experience
- Pursuing a degree in computer science (or commensurate experience) preferred
- Ability to communicate effectively
- High level of alertness, concentration, accuracy, and time-management
- Able to maintain a stationary position for prolonged periods
- Ability to lift up to 50 lbs with or without accomodation
Keycentrix is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.