Massage Therapist - Hotel Paso Del Norte - El Paso, TX

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Massage Therapist for the Desert Spirit Spa located inside of Hotel Paso Del Norte in El Paso, Texas. 

We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN and visit our spa website at https://www.desertspiritspa.com/

Pay Range: $23.00 to $24.00 per hour based on experience and qualifications plus commission on retail sales and service add ons. 

Job Purpose:

Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Guest Service


• The Massage Therapist is responsible for the providing high quality massage treatments to guests as laid out in the treatment protocols.


• The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!


• Attending and participating in meetings and training sessions.


• Ensuring a clean, safe, and well-organized spa facility.


• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.


• Assisting with keeping linens clean and tidy, and replacing them between sessions.


• Accompanying guests to and from treatment rooms.


• Consulting with clients to identify appropriate massage services.


• Providing massage services listed in the brochure.


• Maintaining records and filing documentation.


• Complying with all applicable standards, rules, and regulations.


• Provide a high level of customer service


• Maintain a current therapist license.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standard preferred. 

This job requires the ability to perform the following:

• Be an enthusiastic, helpful and positive member of the team


• Be professional, responsible and mature in conduct and behavior


• Be understanding of, encouraging to and friendly with all co-workers


• Be self-motivated and use time wisely


• Maintain open line of communications with each department


• Communicate pertinent information


• Respond positively to new ideas


• Openly accept critical/developmental feedback


• Be available to help other departments in emergency situations


• Perform other assignments as directed by supervisor.


• Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.

Other:

• Being passionate about people and service.


• Strong communication skills are essential when interacting with guests and employees.


• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.


• Basic math skills are used frequently when handling cash or credit.


• Problem-solving, reasoning, motivating, and training abilities are often used.


• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture


• Medical/Dental/Vision


• Vacation & Holiday Pay


• Same-day pay available


• Employee Assistance Program


• Career Growth Opportunities/ Manager Training Program


• Reduced Room Rates throughout the portfolio


• Third Party Perks (Movie Tickets, Attractions, Other)


• 401(k)


• Employee discount


• Flexible schedule


• Flexible spending account


• Life insurance


• Parental leave


• Referral program