Housekeeping Manager - Hotel Santa Barbara

Description

THE TEAM

Charming and historic boutique hotel in the heart of downtown Santa Barbara situated a half-mile from the beach and Stearns Wharf and a block from the Paseo Nuevo outdoor shopping center.

THE PLAYER

You will direct all functions of Housekeeping; including staffing and scheduling. You are responsible for assigning daily tasks to housekeepers, upkeep of laundry, inspection of guest rooms and public areas, reading and restocking of minibars, monthly inventory and ordering of supplies. You are also responsible for overall cleanliness of the property is the responsibility of the housekeeping department. 

EVERY DAY, YOU WILL

• Communicate with Front Desk and Maintenance Teams to ensure the property is maintained and guest rooms allow for maximum profitability.
• Maintain positive and efficient work environment.
• Interview, Training & Onboarding for housekeeping applicants/new hires
• Supervise housekeeping staff to maintain company policies including attendance tracking, quality of work, and attitude & cooperation.
• Maintaining the companies progressive discipline program and organized associate files in conjunction with Human Resources.
• Oversee and ensure that policies on employee performance appraisals are followed and completed on a timely basis. 
• Make employment and termination recommendations including interviewing, hiring, evaluating and disciplining personnel as appropriate.
• Provide orientation of company and department rules, policies and procedures and oversee training of new employees.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of hotel policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures. 
• Maintain organization and Inventory of housekeeping and guest supplies including minibar: ordering, receiving, vendor relations, monthly inventory for supplies and liquor.
• Read and restock minibars in guest rooms with accuracy; communicate to front desk to ensure charges are being posted to proper guests in a timely manner.
• Computer Skills to include assigning housekeeping daily tasks, room statuses, out of order statuses and working knowledge of PMS.
• Assist in maintaining Deep Clean schedules and preventative maintenance programs. 
• Must have attention to detail.
• Daily guest room and property inspections to ensure overall cleanliness of hotel to meet/exceed company standards.
• Maintain log of lost and found items.

GHG24

Requirements

YOU WILL BE GREAT AT HOTEL SANTA BARBARA E IF

Education: High School Diploma or equivalent

Experience and/or Training: Minimum of one year hospitality experience and/or supervisory experience.

Technology/Equipment: Computer skills including Microsoft Office

YOU ARE A VARSITY PLAYER IF

Education college degree preferred

Experience and/or Training Two to four years of experience in Front Desk, Guest Services and/or Housekeeping including at least two years management experience.

Technology/Equipment Knowledge of Opera PMS preferred

YOU MUST ALSO HAVE

U.S. Work Authorization (required)

HUDDLE UP

We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!

Geronimo Hospitality Group is an Equal Employment Opportunity employer

SALARY 

$70,000-$72,000

Salary : $70,000 - $72,000