What are the responsibilities and job description for the Account Manager position at Hotel Staffing Solutions?
Hotel Staffing Solutions specializes in providing top-tier skilled and experienced personnel to the hospitality industry. With a focus on elevating guest satisfaction and enhancing the quality of services, the company offers staffing solutions for housekeeping, kitchen, banquet, restaurant, golf course, and supervisory positions. Dedicated to supporting hotels and resorts, Hotel Staffing Solutions aims to boost customer service quality while optimizing operational costs. They are committed to delivering exceptional staff that directly impacts the success of hospitality businesses.
This is a full-time, on-site role for an Account Manager, located in Phoenix, AZ. The Account Manager will be responsible for building and maintaining relationships with clients, ensuring their staffing needs are met accurately and efficiently. They will oversee client accounts, coordinate with internal teams to fulfill client requirements, and serve as the primary point of contact for problem-solving. Additional tasks may include managing schedules, handling communications, and ensuring service quality standards are met to exceed client expectations.
- Client relationship management skills, including account management and the ability to build and maintain long-lasting professional partnerships
- Strong organizational abilities, including scheduling, task prioritization, and attention to detail
- Proficiency in communication and interpersonal skills to effectively liaise between clients and internal teams
- Ability to address problems, provide solutions, and maintain a high-quality level of service
- Experience in the hospitality industry or staffing/recruitment is highly preferred
- Proficiency with basic office software and tools
- Demonstrated team leadership and collaborative skills
- Bachelor’s degree in Business, Hospitality Management, or related field is preferred