What are the responsibilities and job description for the Customer Service Representative position at House-Hasson Hardware Company?
Job Details
Description
Join Our Team as a Customer Service Representative!
Are you passionate about helping others and delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!
We're looking for a Customer Service Representative who’s enthusiastic, detail-oriented, and ready to be the voice of our brand. In this role, you’ll be the first point of contact for our customers—answering questions, solving problems, and making sure every interaction leaves a positive impression.
What You'll Do:
- Respond to customer inquiries with empathy, professionalism, and accuracy.
- Process orders, track shipments, and assist with returns or credits.
- Provide product information and basic technical support.
- Work closely with internal teams to resolve customer issues.
- Identify trends and share feedback to improve our processes.
- Keep accurate records of all customer interactions.
Qualifications
What You Bring:
- A passion for helping people and a commitment to customer satisfaction.
- Strong communication and problem-solving skills.
- The ability to multitask and stay calm under pressure.
- Experience in a customer service role (retail or call center preferred).
- Proficiency with Microsoft Office or similar tools.
Why Join Us?
- A supportive, team-focused environment.
- Opportunities for growth and development.
- The chance to make a real impact on our customers’ experience.
- Competitive pay and benefits.
Ready to bring your customer service skills to a company that values your voice and your contributions? Apply today and let’s grow together!
Salary : $17 - $19
