What are the responsibilities and job description for the Server position at House of Cards?
House of Cards is Nashville's newest and most unique dining and entertainment experience. Magic-themed dining concept for 21 also offers American cuisine & craft cocktails in elegant digs. The brainchild of entrepreneur and real estate investor Bill Miller, Icon Entertainment owns and operates establishments in Nashville. The company has acquired commercial real estate totaling six properties and over 110,000 square feet in downtown Nashville, including the Johnny Cash Museum, Nudie’s Honky Tonk, House of Cards, Skull’s Rainbow Room, Johnny Cash’s Bar & BBQ and the Patsy Cline Museum. About Icon Entertainment Group Founded by celebrated entrepreneur and real estate investor Bill Miller, Icon Entertainment Group owns and operates some of the most popular establishments in Nashville – including the Johnny Cash Museum, Patsy Cline Museum, Nudie's Honky Tonk, House of Cards, Johnny Cash's Bar & BBQ and Skull's Rainbow Room – as well the Music City Threads merchandise line. Since opening the Johnny Cash Museum in 2013 – the first component of a presence in downtown Nashville that is now comprised of more than 100,000 square feet of commercial real estate – Icon has welcomed millions of patrons from around the world to its dining and entertainment establishments. The Johnny Cash Museum was voted Best Music Museum in the 2023 USA Today/10Best Readers’ Choice Travel Awards, while Forbes, Time, Rolling Stone, Condé Nast Traveler, National Geographic, Southern Living, Marie Claire, AAA and TripAdvisor are just a few of the outlets and organizations that have honored and awarded Icon’s establishments with distinction, solidifying their status as “must-visit” Music City attractions and dining experiences. For more information, visit: IconEntertainment.com
You’ll be the face of our restaurant and responsible for our customers’ experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Job Duties
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Skills and Qualifications
- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
Experience
- 2-5 years
Working at House of Cards