Front Desk Receptionist

Job Summary
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Compensation starts at $11./hr and rises quickly with exceptional performance. We have two locations and are looking for someone who can work at both.

Some front desk duties

• Greet and welcome visitors in a friendly and professional manner.
• Taking dogs up and down a flight of stairs to the salon.
• Checking in and out all dogs as they come and go.
• Manage incoming calls and booking appointments.
• Maintain an organized front desk/lobby area and ensure it is presentable at all times. .
• Assist with calendar management and scheduling appointments for staff members.
• Provide customer support by addressing inquiries and resolving issues efficiently.
• Collaborate with team members to ensure smooth office operations.
• Working in the daycare with dogs when downtime at the desk.

Here we GROW again! House of Hounds is hiring!

Working with dogs is not easy, and we are looking for dedicated people who have a serious passion for the pets in our care. Experience NOT required! Looking for positive people with great energy, and we will teach you the rest! Compensation starts at $11./hr and rises quickly with exceptional performance.

Join our winning team of 25 other motivated, enthusiastic, and hard working pet professionals.

We proudly employ a team of A PLAYERS. Are you one?

• Never late to work
• Thrives under pressure
• Likes to give and receive feedback
• Team player, but can confidently work alone
• Able to be physically active from beginning to end of shift
• Can work without their cellphone
• Can work some weekends/holidays
• Likes to have FUN while they work!
• Multitasker
• Detail oriented
• Caring
• Dog lover
• Thinks that complaining, negativity, and drama are the worst sounds on earth
• Amazing attitude
• Communicates clearly and honestly
• Can lift 40 pounds

Did you know?

• We opened in 2006 in Nitro and are locally owned, our Charleston location opened in 2018 and are expanding
• We are a fast growing company with plenty of opportunity for the right candidate.
• We provide on the job training and experience is not required.
• We hire for full and part time and overnights
• We also cater to cats and offer cat grooming and boarding!
• We have a team of 20 employees, whose ages range from 16-60.

Why do we come to work each day?

Our Purpose is to provide a safe, fun, and interactive experience for the dogs in our community. We create a fun atmosphere and deliver

Our Values

• We are dedicated to providing quality customer service.
• We treat every dog as our own, with the love and affection they deserve.
• We provide exceptional care for our dogs in a clean safe environment.
• We communicate openly and honestly.
• We are dedicated to each other's personal growth and education.
• We celebrate accomplishments and reward A players.
• We allow everyone an equal opportunity to succeed
• We have fun while we work.
• We treat each other with respect.
• We are open to and supportive of change and continuing improvement.
• We work through support and cooperation.
• We support a balance between work and home.
• We drive our Energy Bus with purpose, gratitude, and enthusiasm.
• We thrive off of positive vibes.
• We do not participate in negativity, gossip, or mindless complaining.
• Expected hours 15-40 hours per week.

If you are an A player, will support our purpose, and will live our values every single day, please continue with this application.

Job Type: Part-time

Pay: From $11.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $11