Administrative Assistant

Location: Charlottesville, VA

Summary

The Administrative Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Essential Job Function

• Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency
• Onboarding new and experienced agents
• Process paperwork for agent departures and transfers
• Maintain all office purchasing/supplies
• Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner
• Manage branch floor duty/opportunity schedules
• Assist sales managers with recruiting packages
• Provide assistance to agents with copiers, computers, and phones - assisting IT department as needed
• Troubleshoot agent ordering
• Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment
• Assist sales manager with office social media posts including Facebook and Instagram
• New agent training including business systems/technology, paperwork procedures
• Sales meetings agendas
• Process outgoing mail and distribute incoming mail
• Other various administrative agent training and or support to sales managers with RVP approval
• Marketing support For Agents:
• Post Cards:
• Mail Open House post cards for all agents hosting an open house
• Mail Just Listed, Just Sold & Neighbor News post cards for agents who earn "extra" ones
• Assist in brainstorming ideas for other marketing post cards (design & messaging)
• Help the agents market themselves
• Post listings and awards/recognition on their social media sites
• Teach them how to use social media to help market themselves and their clients
• Help design Facebook advertising and "boosts" to special posts
• Assist in manager's recruiting efforts
• Maintain & update recruiting distribution list for manager
• Assist in recruitment targeted email/direct mail
• Maintain & update manager's business email contact list in order to help in sending out timely e-cards and other scheduled mailings
  
  

Qualifications

• Associates degree or 3-5 years branch operations preferred
• Proficiency in Outlook; Excel, Canva and Word
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing
• Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
• Proficiency in managing social media platforms including Facebook and Instagram
• Ability to train one on one or in small group settings
• High organizational skills in managing multiple projects simultaneously
• Ability to adjust direction when situation warrants
• Work independently without regular direct supervision
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner
  
  

To apply please send resumes to: anzifalchetti@howardhanna.com

HowardHanna.com

Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.