Business Analyst

Position: Business Analyst

Status: Full Time

About the job

Why Join Howden US?

At Howden, we’re not just building a business- We’re rewriting the rules of what a global insurance broker can be. And now, it’s your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we’ve grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030.

We’re launching our US retail platform with the same entrepreneurial spirit that’s driven our success worldwide- and we’re looking for trailblazers to help shape the future.

Why Howden?

• You’ll Own It
• With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you’re not just joining a team—you’re building a business you truly own.
• You’ll Be Empowered
• We’re a destination for talent where people are trusted to look after their clients and grow together. You’ll have the freedom to lead, backed by global scale and local expertise.
• You’ll Be Part of Something Bigger
• Our integrated platform spans broking, reinsurance, and MGA capabilities—giving you access to everything you need to deliver for clients and build something remarkable

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

What is the role?

We are seeking a dynamic and experienced Business Analyst to support the design, development, and evolution of data products that drive our insurance business forward. This strategic role is integral to enabling scalable growth, ensuring compliance, and delivering exceptional client service across our U.S. operations.

The ideal candidate will bring expertise in requirements gathering, data analysis, functional design, and product testing, with the ability to collaborate across business and technical teams. Familiarity with insurance processes, regulatory requirements, and data management is highly valued.

In this role, you will partner with stakeholders to translate business needs into functional and technical solutions, ensure data products meet business and compliance standards, and when required, act as a proxy product owner until the product matures. You will also leverage visualization tools such as Power BI to deliver actionable insights that improve decision-making and operational efficiency.

What will you be doing?

Key Responsibilities

• Partner with stakeholders to gather, document, and validate business requirements for analytical solutions and data products.
• Translate business needs into functional and technical specifications in collaboration with product owners and engineering teams, and when required, act as a proxy product owner until the solution or product matures.
• Support the design of analytical solutions and data products by defining functional workflows, use cases, and user stories.
• Collaborate with data engineers to ensure alignment between requirements and technical solutions.
• Develop wireframes, mock-ups, or process flows to communicate functional design.
• Create and maintain detailed documentation, including requirements, acceptance criteria, and user guides.
• Coordinate and perform functional testing of analytical solutions and data products to validate requirements and ensure quality.
• Drive user acceptance testing (UAT), including test case preparation, execution, and issue resolution.
• Support deployment activities and post-implementation validation.
• Develop and optimize dashboards and reports using Power BI (or similar tools) to deliver clear, actionable insights in collaboration with business users.
• Identify gaps, risks, and opportunities for process or solution improvement.
• Serve as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment.

Key Skills & Competencies

• Strong analytical and critical thinking abilities.
• Proficiency in data visualization tools, especially Power BI.
• Knowledge of data modelling, data products, and data governance concepts.
• Strong stakeholder management and communication skills.
• Attention to detail and focus on quality outcomes.
• Problem-solving and decision-making capabilities.
• Basic understanding of functional design principles and workflow visualization.

Qualifications

• Bachelor's Degree in a quantitative discipline
• 5 years of experience in business analysis, requirements gathering, or product support.
• Demonstrated experience in a professional office setting.
• Familiarity with insurance systems and licensing regulations is a plus.

What do we offer in return? A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact on the world. You can read more about our sustainability work here.

Featured benefits

• Vision insurance
• Medical insurance
• Dental insurance
• 401(k)