Engineering Support and Product Validation Technician

HOYA VISION CARE, North America                      Job Description     Job Title:                  Engineering Support and Product Validation Technician Department:             Engineering                                            Location:                  Dallas - IMC Reports To:              Director of Engineering Status:                      Hourly FLSA Status:            Non-Exempt               Summary Supports engineering in multiple tasks to help testing, collection of data, and overall process improvement   ESSENTIAL DUTIES and RESPONSIBILITIES:     Take engineering test plans, organize, schedule, execute and record results. Assists in lenses and product validation projects Write standard operating procedures (SOP’s) from observing and documenting process steps.  Prepare equipment and processes for standard and nonstandard testing. Assist with the layout of facilities by taking measurements and marking locations for future equipment. Monitoring reports looking for opportunities for improvements and alerting the proper individuals when issues arise. Create reports using operational data to keep teams notified of project statuses and operational goals. Provides feedback to engineers regarding equipment, processes and tests to help improve or understand results. Audits production facility in regards to SOP’s, process parameters, process control logs and quality standards. Attends meetings to help identify opportunities and provide updates as a member of various project teams. Assists with training Assists with other tasks as required     COMPETENCIES To perform the job successfully, an individual should demonstrate the following competencies:                                                                                                                                   Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.   Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.   Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.   Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.   Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.   Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.   Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.   Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.   Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.   Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.   Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.   Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.   Diversity - Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.   Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.   Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports and respects diversity. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.  Must be available to work extended hours including weekends. Weekends include Friday nights, anytime on Saturday or anytime on Sunday based on business needs.   Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.   Flexibility – Must be flexible to adjust the work schedule so as to accommodate permanent or temporary changes in work hours, including late hours, weekends, or holidays to meet business needs.   Travel Requirements – Must be able to travel at least 5% of time domestically.  This may include weekend travel.  Weekends include Friday nights, anytime on Saturday or anytime on Sunday based on business needs. Travel may be planned in advance or with short notice depending on business needs.      EDUCATION AND QUALIFICATIONS Associate degree engineering or related engineering field preferred. Course work or experience with CAD or CNC programming is preferred.   Physical Demands of Working Environment Environmental: Laboratory and office environment, working with water, caustic and acidic chemicals and exposed to hazardous chemicals. Regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Occasional dusty air with flying particulates. Physical: Sufficient Physical ability necessary for sitting and standing for extended periods of time. The ability to occasionally Climb, Kneel, Lift, Pull, Reach, Push, Carry and Twist. Must be able to use hands to Grasp and manipulate small objects. Must be able to lift and/or carry up to 20 LBS and on occasion up to 100 LBS. Vision: Must be able to see in the normal vision range with or without correction; Vision sufficient to read computer screens, printed documents, job tickets, faxes, cosmetic defects, procedural and policy documents. Hearing: Hear in the normal audio range with or without correction.   Non Exclusive The duties outlined in this document are not limited to what is presented and are not exclusive.  You may be asked from time to time to perform additional duties by your supervisor.

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