Demo

Front Desk Staff

HRYMCA
Northampton, MA Full Time
POSTED ON 2/6/2025 CLOSED ON 4/6/2025

What are the responsibilities and job description for the Front Desk Staff position at HRYMCA?

Imagine going to work knowing that what you do each day positively affects the lives of the people in your community. Working at the Y, you'll discover more than a job—you’ll enjoy a career with a future and the opportunity to make a lasting difference in the lives of those around you. Our Front Desk Staff are the front line of community change in our Y.

Job Duties:

  • Establish meaningful rapport and relationships with members
  • Administrative tasks relating to selling & managing memberships, registering people for programs, and assisting members in signing up for classes & pool time
  • Fielding member requests & questions both in the facility and over the phone
  • Offering and guiding tours of the facility
  • Handling cash & credit card payments

Qualifications:

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Previous customer service experience
  • Strong written & verbal communication skills
  • Experience with computers required
  • Weekday daytime availability required

Benefits include a free membership to the Y and the opportunity to participate in a 403(b).

TO APPLY: Please email Kira at kira.mattheson @hrymca.org for an application.

Job Type: Part-time

Pay: $15.91 - $17.50 per hour

Benefits:

  • Employee discount
  • Retirement plan

Schedule:

  • Day shift

Work Location: In person

Salary : $16 - $18

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