What are the responsibilities and job description for the HSA IT Intern - Incident & Project Management position at HSA Bank, a division of Webster Bank, N.A.?
At HSA Bank, we’re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors.
Are you ready to join us?
If you're looking for an exciting opportunity to gain real-world work experience, Webster Bank's internship program delivers! High performing students entering their junior or senior year of undergraduate studies will have the opportunity to work side-by-side with Webster/HSA colleagues to gain valuable experience, knowledge, and skills. This internship program is designed to create a pipeline of candidates who may become Webster’s next generation of leaders.
As an intern at Webster Bank/HSA Bank, you will experience an unforgettable summer of learning, networking, and fun, while gaining valuable experience that directly complements classroom studies. Every internship opportunity is structured to provide you with a meaningful experience, broad exposure to our corporate functions, and opportunities for mentorship and networking. Webster's internship will be demanding & rewarding, and prepare you for your career ahead.
Summer Intern Program duration: June 1 – August 7, 2026
HSA – IT Incident & Project Management Intern
Participation Benefits Include
Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
Are you ready to join us?
If you're looking for an exciting opportunity to gain real-world work experience, Webster Bank's internship program delivers! High performing students entering their junior or senior year of undergraduate studies will have the opportunity to work side-by-side with Webster/HSA colleagues to gain valuable experience, knowledge, and skills. This internship program is designed to create a pipeline of candidates who may become Webster’s next generation of leaders.
As an intern at Webster Bank/HSA Bank, you will experience an unforgettable summer of learning, networking, and fun, while gaining valuable experience that directly complements classroom studies. Every internship opportunity is structured to provide you with a meaningful experience, broad exposure to our corporate functions, and opportunities for mentorship and networking. Webster's internship will be demanding & rewarding, and prepare you for your career ahead.
Summer Intern Program duration: June 1 – August 7, 2026
HSA – IT Incident & Project Management Intern
- Assists Incident Management in ensuring consistent end-to-end application of the Incident Management process with the guidance of the incident manager and/or IT Service Delivery Manager
- Coordinates and manages the Incident Management process activities across departments and ensure meeting SLAs with the guidance of the incident manager and/or IT Service Delivery Manager.
- Escalates risks and issues to the IT Service Delivery Manager with the guidance of the Incident Manager
- Assists Incident Management in ensuring consistent end-to-end application of the Incident Management process with the guidance of the incident manager and/or IT Service Delivery Manager
- Coordinates and manages the Incident Management process activities across departments and ensure meeting SLAs with the guidance of the incident manager and/or IT Service Delivery Manager.
- SNOW, PowerBI, Qlik (insights), Python, data science knowledge
- Reports and dashboards
- Self-sufficient within ServiceNow
Participation Benefits Include
- Networking and social events with other interns
- Opportunities to meet with business professionals, leaders, and early career professionals
- Mentor assigned to help guide your experience at Webster Bank/HSA Bank
- Future opportunities to interview for full-time positions post-graduation
- Resourceful, enthusiastic, and proactive
- Highly organized
- Demonstrated strong attention to detail
- Experience creating and delivering presentations
- Strong written and verbal communication skills
- Self-motivated with a strong work ethic
- Ability to learn quickly and solve problems
- Strong analytical skills
- Collaborative and inclusive team player
- Proficient in Word, Excel, PowerPoint
- Legally eligible to work in the U.S.
Webster Financial Corporation and its subsidiaries (“Webster”) are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.
Salary : $21 - $23