What are the responsibilities and job description for the Crisis Intervention Specialist (3rd shift) position at Huckleberry House Inc?
Description
In the role as a Crisis Intervention Specialist you will be expected to provide direct supervision and crisis intervention services to young people and/or families participating in the Crisis Program. As well as effectively communicate program, agency, and community resource information to prospective clients and the general public.
Requirements
1. Engages with young people and/or families to prevent crisis situations by phone and on a walk-in basis. If a crisis situation is present, then initiates appropriate crisis intervention techniques.
2. Initiates the crisis intervention intake process with each youth who seeks admission to the Crisis program. Conducts risk assessment through completion of the intake process and ensures youth meet admission criteria to complete admission to program.
3. Answers incoming phone calls to the Crisis Program. Communicates the purpose and benefits of the Crisis Program and other Huck House programs as applicable with callers. Provides resource information on other community programs as deemed necessary.
4. Provides crisis intervention and support to clients in the Crisis Program. Engages youth in Non-Violent Crisis Intervention when escalating behaviors in youth and/or families occur.
5. Accurately completes all required documentation and reporting within established timeframes.
6. Manages food inventory, performs general housekeeping and performs other routine maintenance duties in the Crisis center as needed.
7. Performs electronic health record completeness checks and reviews other record keeping documents for accuracy and updates staff on corrections needed.
8. Attends and participates in bi-weekly team meetings and small group discussions.
9. Proactive and attentive to needs of youth, teammates, and program.
Completes other duties as assigned.