What are the responsibilities and job description for the I.T Specialist position at Human Resources Center, Inc.?
Job Title: I.T Specialist
Location: Honesdale, Pennsylvania
Type: Full-time
Hours: Monday through Friday, 8 AM - 4 PM
Salary: $20/hr
About Us:
Join a legacy of care and compassion at Human Resources Center, Inc., a trusted business with over 50 years of dedicated service in Honesdale, PA. Since 1973, we've been fostering a culture that's both rewarding and supportive and profoundly inclusive. At our core, we believe in people helping people.
Description:
The Human Resources Center, Inc. is seeking a dedicated and knowledgeable I.T Specialist to join our team. The ideal candidate will have a strong foundation in information technology and a passion for providing exceptional customer service. At Human Resources Center, Inc., we prioritize the growth and well-being of our team members.
Responsibilities:
- Provide technical support via SETWorks, MITC, and ECP Helpdesk systems.
- Troubleshoot and resolve issues with general hardware, Windows operating systems, and Office 365 applications.
- Maintain and configure networking solutions, including Meraki security appliances.
- Offer excellent customer service, addressing and resolving technical concerns efficiently.
- Travel as needed to provide on-site support and maintenance.
- Support and troubleshoot Apple products and ensure compatibility with existing systems.
- Adapt to a flexible schedule to meet the changing demands of the role.
Requirements:
- Associate or bachelor’s degree in information technology, Computer Science, or related field.
- Proven experience in helpdesk support, hardware maintenance, and network administration.
- Familiarity with Meraki security solutions and cloud-managed networking.
- Strong understanding of Windows environments and Office 365 applications.
- Excellent problem-solving skills and the ability to troubleshoot technical issues.
- Valid driver’s license and willingness to travel locally.
- Flexibility to adapt to schedule changes and emergency call-outs.
- Exceptional customer service skills and the ability to communicate effectively.
Benefits:
- PTO, Holiday Pay
- 100% Medical Insurance single coverage by the company following introductory period
- 100% Coverage Swift MD Plans
- Dental, Vision
- Competitive salary
- Opportunities for professional development
- Supportive team environment
If you are a tech-savvy professional with a customer-oriented approach, we encourage you to apply for this exciting opportunity at the Human Resources Center, Inc.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Required)
Ability to Commute:
- Honesdale, PA (Required)
Work Location: In person
Salary : $20