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The AVP, Product Management is a visionary and execution-focused leader responsible for shaping and delivering the product strategy across CenterWell’s Digital, Enablers, and Integrated strategies. This role drives clarity, cohesion, and alignment across value streams, ensuring that digital and omnichannel product experiences meet both business and patient needs. The AVP leads a team of product managers and fosters a product-centric culture grounded in customer insight, agile delivery, and strategic prioritization.

Key Responsibilities

Strategic Leadership

• Define and communicate a clear, compelling product strategy aligned with enterprise goals, business and customer needs in partnership with our Human Centered Design practices.

• Drive cross-value stream delivery of new products and experiences across digital and omnichannel platforms.

• Provide thought leadership and structure to embed a product-focused culture across the organization.

• Balance business priorities with patient and associate needs to ensure holistic value delivery.

Product Lifecycle Management

• Lead all phases of the product lifecycle—from discovery and design to delivery and iteration.

• Develop and maintain multiple product visions, ensuring precision in feature prioritization and roadmap execution.

• Monitor product performance and adapt strategies based on data, feedback, and evolving market dynamics.

Team Leadership & Development

• Manage and mentor a team of product managers, fostering a high-performing, collaborative, and agile product organization.

• Clarify roles, responsibilities, and expectations across product pods.

• Promote continuous learning, innovation, and accountability.

Stakeholder Engagement

• Collaborate with internal stakeholders including Research & Design, Business Operations, and Portfolio Strategy to ensure integrated product vision.

• Engage stakeholders across the enterprise to align on vision, execution, and outcomes.

• Translate complex product strategies into actionable insights for senior leadership.

Customer & Market Insight

• Leverage research and design inputs to deeply understand customer needs and behaviors.

• Ensure product adoption, engagement, and delivery against strategic vision.

• Maintain strong external acumen to stay ahead of industry trends and competitive dynamics.

Use your skills to make an impact

Skills & Expertise

• 10 years in product management, with 7 years in leadership roles preferably in digital health practices.

• Experience in matrixed environments and SAFE Agile methodologies.

• Strong external acumen and stakeholder management capabilities.

• Core understanding of EMR and interoperability in healthcare.

• Proven ability to drive clarity in complex, cross-functional settings.

• Deep knowledge of leveraging Human Centered Design insights to inform product development.

• Master’s Degree or equivalent experience preferred.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$203,400 - $279,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.