What are the responsibilities and job description for the Dental Front Desk Receptionist position at Hyannis Dental Partners?
Our practice is seeking a Front Desk Receptionist to support our team here on the Cape at Hyannis Dental Partners. In addition to greeting our patients when they enter the practice, this role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and some treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
Schedule: Mon - Fri (Open 7:30-5:30 and close at 3 on Fridays)
Responsibilities:
- Strive to provide a superior patient experience
- Support patients within presenting treatment plans
- Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
- Scheduling to patient clinical needs
- Collect copayments and verify insurance coverage
- Schedule and confirm patient appointments.
- Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointments
- Support office manager with company initiatives such as Adit, Recallmax, Aging, and Abella
Qualifications:
- One year of experience
- Treatment planning and insurance experience is strongly preferred.
- Experience using Dentrix is preferred.
- Versed in dental terminology and procedures
- Orthotrac experience
- Maintains a positive, collaborative, and supportive disposition with team and patients
- Understands and complies with HIPAA and HITECH Act of 2009
The Front Desk Support Specialist Receives:
- Practice hours that support work-life balance
- Comprehensive support team
- Full-time Employees are eligible for benefits including Medical, Dental, Flexible Spending Account, & 401(K) Plan
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $38,200 - $48,300
