What are the responsibilities and job description for the Door attendant position at Hyatt Hotels Corporation?
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
A Door Attendant is primarily responsible for welcoming guest to the hotel and obtaining transportation when requested. This role may require communication and coordination between Valet / Bell services and assistance with guest luggage.
Door Attendants may be asked general information about the hotel and surrounding area.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.
Job Functions :
- Meets and greets guests at arrival.
- Hails cabs for guests.
- Carries luggage from the guest's cab or car to the hotel door, and vice versa.
- Loads luggage into cabs, limousines, busses, etc.
- Issues claim checks to guests for garage service.
- Escorts guests and carries luggage to garage ramp.
- Loads and unloads luggage for departures and arrivals
- Calls garage valet for car pickups.
- Gives all garage and check stubs to the Front Office.
- Responsible for clearing legal loading zone of any vehicles.
Other Physical Abilities
- Ability to stand and walk for long periods of time. Work outdoors in inclement weather Lift, push, pull, and carry in excess of 50 lb
- Ethical Awareness (Measuring concerns of fairness, equity, integrity, and ethics.)
Knowledge, Skills and Abilities :
- Leadership (Measuring big picture orientation, vision and goal setting.)
- Group Process & Team Building (Measuring needs for collaboration, affiliation, and teamwork.)
- Creativity (Measuring aspects of innovation, creativity and curiosity.)
- Problem Solving (Measuring abilities to think strategically, to create solutions to complex situations.)
- Use tact and enthusiasm in all work situations Service Orientation (Measuring concerns for guest or customer satisfactions.)
- Communicate effectively with guests and co- workers.
- Self-Efficacy (Measuring aspects of confidence, independence, and self-direction.)
Desirable :
High School degree and fluent in English and another language
Qualifications :
One Year of previous experience in an area providing the skills necessary for this position.
Salary Range - $17.5176 - $23.3568 per hour
Last updated : 2024-09-01
Salary : $18 - $23
