What are the responsibilities and job description for the Night Auditor position at Hyatt House Portland Downtown?
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Hyatt House Portland Downtown has the best to offer including: FREE PARKING; paid time off (PTO) and paid sick leave, insurance offerings for full time colleagues: medical, dental, vision, short-term disability, long-term disability, life insurance, financial planning options: 401(K) with a company match available after one year of service, Employee Stock Purchasing Options, discounted and complimentary rooms at Hyatt locations across the globe, endless opportunities and career advancement, a wide range of discounts for being a Hyatt colleague, and many more!
In addition to great pay and benefits, this position comes with a $1,000 Sign On Bonus!$500 will be paid at the successful completion of 90 days and the remaining $500 after 6 months from hire date.
Welcome you to our new house, HYATT house!
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Process invoices, post checks to vendors and distribute employee checks
- Reconcile accounts
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
Skills
- Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
- Experience with accounting and facilities management software
- Excellent math skills
- An eye for detail
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
- Availability to work overnight
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
Supplemental Pay:
- Signing bonus
Ability to commute/relocate:
- Portland, OR 97201: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
- Night audit: 1 year (Preferred)
Work Location: One location