Assistant Hotel General Manager

We're searching for an experienced hotel assistant manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Compensation:

$55,000 - $60,000 yearly

Responsibilities:

• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
• Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas

Qualifications:

• You must have 3 or more years of experience working in the hospitality field
• Proven customer service experience as a manager; strong guest-focused mentality
• Possess excellent organizational skills, communication skills, and problem-solving skills
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Previous experience managing a team is required; preferably in a hospitality role such as department manager

About Company

Hyatt Place Charlotte Downtown takes pride in being a fun environment to work in with a great management team and staff. We offer competitive salaries, medical benefits, paid time off, 401k, and travel discounts. We are fully committed to all team members and provide them with all the resources to make each person successful.

Gratitude, Trust, Teamwork, Ownership Mentality, and Lifelong Learning are interwoven in everything we do. We hire talent throughout all levels of our organization that exemplifies these important attributes in order to provide a top-notch hospitality experience for our guests.

We are an equal opportunity employer and do not discriminate based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status. EOE m/f/d/v

Hyatt Place Charlotte Downtown is an amazing place to work! Come join our team!