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Director of Tennis

Hyatt Regency Boston Harbor
Berkeley, CA Full Time
POSTED ON 2/25/2025 CLOSED ON 5/22/2025

What are the responsibilities and job description for the Director of Tennis position at Hyatt Regency Boston Harbor?

Overview

The Director of Tennis is responsible for promoting, planning, supervising, and implementing Tennis Programs for the hotel. Creating and adhering to the Tennis Budget, including capital improvements. Supervision and management of all Tennis Staff. Development of all tennis programs for Junior tennis and Adult tennis year-round, including private and group lessons and / or clinics.

Responsibilities

  • Plan, conduct, coordinate, and supervise all Tennis activities and related staff. Create weekly, monthly and yearly calendar.
  • At all times, project a favorable image of the hotel to promote its aims and objectives as well as foster and enhance public recognition in the community. Always maintains a friendly, hospitable and helpful attitude with all members, guests and employees.
  • Perform any and all related duties as required and requested by the General Manager.
  • Provide the highest standard of tennis instruction in a courteous, hospitable and patient manner for all levels of players in private and group settings. Assist all students with setting goals commensurate with achieving their highest desired level of potential.
  • Enforce all tennis rules and regulations as established by the hotel. Ensure all guest fees are accurately collected and charged.
  • Arrange junior tennis programs in a creative and innovative way in order to keep the program at its highest standard.
  • Submit lesson reconciliation sheets daily.
  • Submit monthly articles or tips to the Director of Finance.
  • Attend any necessary meetings for the Tennis program.
  • Assist with court maintenance, court washing, and court drying as needed. Inspect courts regularly and report findings to General Manager.
  • Create and develop events that encourage new member participation.
  • Plan, advertise and execute Tournaments including meeting all budgets, and delivering impeccable service to members and guests’ representative of our Resort.

Qualifications

  • Must have a minimum of five years of experience as a Head Tennis Professional, preferably with work at a Resort or Country Club.
  • Must have a Professional certification of USPTA Elite Professional and / or PTR Professional.
  • Must play at a minimum of a 5.0 USTA rating or equivalent UTR of 10.0 or higher.
  • Must have strong hospitality, communication and customer service skills.
  • Must demonstrate creative and innovative programs that have been successful.
  • Must be able to string and provide racquet maintenance services.
  • Must have computer skills including Word and Excel proficiency.
  • Must be willing and able to work a flexible schedule including weekends, early morning, and late nights as needed.
  • Must have experience managing retail including hard and soft goods.
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