What are the responsibilities and job description for the ASSISTANT OPERATIONS MANAGER - FRONT OFFICE position at Hyatt Regency Savannah?
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Assistant Operations Manager will have oversight of the front office staff, cash control for hosts, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling. This position reports directly to the Operations Manager overseeing the Front Office and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Additionally, this position will gain exposure to other operational areas in an effort to promote growth and cross development of talent with the operational departments.
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Why Work at Hyatt?
- Medical/Dental/Prescription/Vision Insurance
- Flexible Spending Accounts
- Disability and Life Insurance
- Paid Family Bonding Time
- Adoption Assistance
- $1,000 per year for Educational Assistance
- Complimentary and Discounted Hyatt Hotel Room Nights
- Free Meals in our Colleague Dining Room
- Paid Time Off & Paid Holidays
- 401(k) with Employer Match
- Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)
- Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. Learn more about how Change Starts Here.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment
Refined verbal and written communication skills
Minimum of one year previous front office supervisory experience preferred
Ability to work a flexible schedule including mornings, evenings, weekends, and holidays
Must be able to Hyatt's purpose by identifying opportunities to display authentic human care to guests and colleagues so they can be their best