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Vacation Sales Concierge/OPC

Hyatt Vacation Ownership
San Antonio, TX Full Time
POSTED ON 8/5/2025 CLOSED ON 9/3/2025

What are the responsibilities and job description for the Vacation Sales Concierge/OPC position at Hyatt Vacation Ownership?

  • This Role Is An In Person Role Located In San Antonio, Tx

Please note, this production- based position receives an hourly base heavily weighted commission and bonuses offered.

Up To $2 K Sign On Bonus Potential*

  • Up to $2000 sign on bonus potential*
  • Up to $2000 with 1 year of timeshare experience*
  • *$1,000 paid after training, *$1,000 paid after six months of

employment

  • Up to $1000 with no timeshare experience*
  • *$500 paid after training, *$500 paid after six months of

Employment

  • * Additional terms and conditions apply to the Sign-on Bonus

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Vacation Sales Concierge, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled:

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

As a Vacation Sales Concierge, a typical day will include:

  • Engaging with hotel guests at desk locations and providing elevated customer service.
  • Scheduling sales presentations and managing customer expectations.
  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services.
  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.  

Guest Experience and Company Standards:

  • Welcome and greet guests; anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

To Become a Vacation Sales Concierge:

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  • Available to work a flexible schedule to include weekends and holidays.
  • Concierge and/or sales experience preferred.
  • Position may require background and drug screening, in accordance with state and local requirements.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Jh1

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Salary : $2 - $2,000

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