What are the responsibilities and job description for the Bartender position at Hyatt?
Organization- Hotel Saint Augustine, Bunkhouse Hotels
Summary
Position Summary
A Bartender will mix and serve drinks to patrons (directly or through wait staff), wait on Bar patrons and serve items from the bar menu, create bar menu items, and all food preparation associated with Bar service.
The person having this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, Servers must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners.
Qualifications
Knowledge, Skills, and Abilities:
Job Responsibilities:
Summary
Position Summary
A Bartender will mix and serve drinks to patrons (directly or through wait staff), wait on Bar patrons and serve items from the bar menu, create bar menu items, and all food preparation associated with Bar service.
The person having this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, Servers must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners.
Qualifications
Knowledge, Skills, and Abilities:
- High School diploma or general education degree (GED). College Degree preferred
- Six (6) months related experience in hospitality or service industry
- Must be able to speak, read, write and understand the primary language(s) of the workplace
Job Responsibilities:
- Take beverage orders from serving staff or directly from patrons
- Mix ingredients to prepare and garnish cocktails and other beverages according to Bunkhouse standards
- Serve snacks or food items to customers as requested or submit order to Kitchen
- Clean glasses, utensils, and bar equipment
- Arrange bottles and glasses to make attractive displays
- Help plan and organize the menu and operations of the Cocktail Lounge or Bar
- Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
- Collect money for all orders taken
- Check identification of customers to verify age requirements for purchase of alcohol
- Balance cash receipts
- Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
- Order or requisition liquors and supplies
- Ask customers who become loud and unruly to leave
- Maintain a high level of cleanliness and safety in the work area
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