IT Assistant Manager

Summary of Position:

IT Assistant Manager will be responsible for the full support and maintenance of the production floor SAP MES/ERP system.  

Duties and Responsibilities (but not limited to):

• Maintain and administer networks, servers and computer environments including hardware, software and device configurations.
• Administer backup systems to ensure that all critical company data is backed up and secured daily.
• Troubleshoot, diagnose and resolve any system hardware or software related problems and replace defective components as necessary.
• Oversee and manage MES
• Administer antivirus and security systems to protect data and computer equipment.
• Monitor network systems and make adjustments to improve performance as necessary.
• Coordinate with company personnel and outside vendors to facilitate purchases of new equipment.
• Maintain inventory of all network, server and computer hardware.
• Train end users on use of computer systems.
• Support end users with any computer software or hardware problems. 
• Maintain e-mail systems, set up user accounts and Outlook software.
• Manage outside vendors – outsourcing

Technical Skills Required:

• SAP, ERP/MES
• LAN, WAN Networking Skills
• Active Directory management
• Group Policy Management
• DHCP, DNS, WINS Wireless Networks
• Microsoft desktop and server OS.

Soft Skills Required:

• Problem solving skills.
• Organizing
• Technical Learning
• Team Work
• Adaptability
• Ability to speak, read and write Korean/English fluently 

Working Experience Required:

• MS server and domain services
• MS networking systems and services
• VPN and other remote access technologies
• MS Exchange and other e-mail systems

Education:

• Bachelor’s degree in computer science, information systems, or a related field 
• Minimum 3 years experience monitoring, analyzing, and maintaining computer system

Certifications:

• A
• MCSA
• MCSE 
• CCNA

Physical Demands / Working Conditions:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• regularly required to talk and hear
• frequently required to sit, stand, bend at the knees and waist, and walk
• required to use hands to type, handle objects and paperwork
• required to reach and hold on to items at chest level or reach above the shoulder
• may be required to lift and carry objects weighing up to 30 lbs.
• required to use close vision and be able to focus
• ability to work extended hours as needed
• ability to travel domestic US and/or international if needed