What are the responsibilities and job description for the Bilingual Human Resources Generalist position at IceCap Cold Storage?
We are IceCap
At IceCap Cold Storage, we’re more than just a warehouse—we’re the backbone of the food supply chain, ensuring products stay fresh and move efficiently. As a growing cold storage logistics company, we work with businesses across the region to store, manage, and ship temperature-sensitive goods with precision and reliability.
We’re in an exciting phase of expansion, and we know that our people are the key to our success. That’s why we’re focused on building a team that’s adaptable, driven, and committed to excellence—from the warehouse floor to the leadership team. If you thrive in a fast-paced environment where problem-solving and collaboration go hand in hand, you’ll fit right in at IceCap.
Position Summary
The Bilingual HR Generalist will own the outcome of HR processes ensuring accuracy, compliance, and timeliness while providing guidance to staff supporting recruiting and payroll activities.
What You’ll Do
• Maintain accurate and up-to-date HR files, records, and documentation
• Conduct periodic audits to ensure compliance and proper documentation
• Administer HRIS and maintain system integrity, including HR system implementations, EDI maintenance, and carrier connection feeds
• Ensure confidentiality and integrity of all HR systems and records
• Serve as liaison with external benefits providers
• Support benefits enrollment and related events
• Administer day-to-day benefits activities and leave management
• Oversee payroll support and provide guidance to staff assisting with payroll; ensure timely and compliant processing
• Support full-cycle recruiting in partnership with hiring managers
• Support onboarding, offboarding, and employee engagement programs
• Respond to routine HR inquiries from employees regarding policies, procedures, benefits, and HR programs
• Participate in employee relations matters including disciplinary actions and terminations
• Support performance review processes and documentation
• Participate in the preparation and execution of training and development initiatives across the organization
• Ensure compliance with federal, state, and local employment laws
• Assist with policy development and updates
• Perform other HR-related duties and projects assigned
Minimum Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or related field required, or equivalent combination of education and relevant experience
• Minimum of 3 years of professional HR experience, preferably in warehouse, logistics, cold storage, or manufacturing environments
• Execution-focused with strong ownership and follow-through
• Ability to guide/support staff without direct supervisory authority
• Knowledge of HR operations, payroll, benefits, HRIS, and compliance
• Strong organizational, communication, and problem-solving skills
• Professional discretion and confidentiality
• Comfortable working in fast-paced, operational environments
• Bilingual (English/Spanish) required
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred
Why You’ll Love Working at IceCap
• Opportunities for career growth, including advancement to Senior HR Generalist for high performers who meet qualifications
• Be part of a growing company with a mission to revolutionize cold storage logistics.
• Work in a dynamic, fast-paced environment where your contributions make an impact.
• Competitive salary and benefits (medical, dental, and vision)
• 401(K) program with up to a 4% company match
• Employee Assistance Program
• 16 days of vacation that begin accruing as of day 1
IceCap is an Equal Employment Opportunity Employer