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Restaurant Server

Ichiban Restaurants Michigan
Ann Arbor, MI Part Time | Full Time
POSTED ON 12/13/2024 CLOSED ON 1/27/2025

What are the responsibilities and job description for the Restaurant Server position at Ichiban Restaurants Michigan?

At our award-winning properties, Ichiban Restaurants creates experiences so exceptional that after a Guest dines with us, the experience stays with them. As the leading provider for the "knife-flying-fun" Hibachi experience, we have re-set the standard for fine-dining Japanese cuisine. Here we invite you to explore Ichiban Restaurants.

Job Requirements

  • Responsible for interacting with our Guests and ensuring they have a wonderful dining experience.
  • Responsible for positive Guest interactions while serving them in a friendly, timely, and efficient manner.
  • Assumes 100% responsibility for quality Guests’ experience.
  • Informs Guests of specials and menu changes.
  • Offers specific beverage, appetizer, entrée, and dessert recommendations upon request or suggestions based on what you think your Guests will enjoy.
  • Up-selling is a mandatory requirement.
  • Ensure assigned sections is in impeccable condition for seating of Guests during entirety of shift.
  • Confidently and accurately answer questions about our food, beverages, and other restaurant information.
  • Accurately take food and beverage orders from Guests and enter into point-of-sale system in a timely manner.
  • Deliver food and beverages from kitchen and bar to Guests in a timely matter.
  • Perform and complete assigned side work during each shift.
  • Complete opening and closing checklists.
  • Maintain, clean, and stock service and dining areas as needed during entirety of shift.
  • Monitor and observe Guests’ dining experience. Ensure Guests are satisfied with the food and service.
  • Respond promptly and courteously to any requests.
  • Provide intuitive “silent service”.
  • Responsible for pre-bussing, clearing, cleaning, and setting tables/sections for seating of Guests.
  • Prepare final bill, present check to Guest, accept payment, and process through the point-of-sale system.
  • Be ready and willing to assist fellow service team members before and when they ask.
  • Thank Guests for their visit and invite them to return.
  • Attend all scheduled employee meetings and bring suggestions for improvement.
  • Work efficiently and calmly under high pressure and high volume situations.
  • Notify manager-on-duty any time a Guest is not 100% satisfied with their experience.
  • Performs other duties as assigned by a supervisor.

Qualifications, Experience and Education:

  • Previous server experience in restaurant or hospitality preferred.
  • Must have experience working in a team environment.
  • An equivalent combination of education and experience will be considered.
  • Must be eligible to work in the United States.
  • Must be 18 years of age or older as required by state law to serve alcoholic beverages.
  • Must have the ability to handle money and operate a point-of-sale system.
  • Must have food handler’s card and alcohol awareness training certification where required by state and local laws.

Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required.

Physical Demands: Must be able to work in a standing position for prolonged periods of time. Must be able to work under stress, have excellent organizational skills and multi-task throughout shift. Must have a clean, professional appearance with excellent grooming habits. Be able to safely lift, carry and easily maneuver trays of food frequently weighing up to 25 pounds.

We are proud to be an EEO employer. We maintain a drug-free workplace.

Job Types: Full-time, Part-time

Pay: $150.00 - $300.00 per day

Benefits:

  • Employee discount

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

Work Location: In person

Salary : $150 - $300

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