Unit Counselor (49532802)

NOTE: All applicants must comply with ICL”s vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).

Job Summary

The Unit Counselor performs a wide variety of tasks related to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing, safety, security, and support of residents. The Unit Counselor interacts directly with the residents and assures that all areas of the facility are clean and functioning as required.

ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

• Participate in or conduct orientation for new residents.
• Responsible for helping to meet the program needs of residents and developing the spirit, values and culture of the Neighborhoods.
• Responsible for all communication to residents regarding program processes and activities.
• Participate in planned interventions with residents as directed, including the use of Motivational Interviewing.
• Provide social support to residents, including verbal assistance to help residents to help themselves with regard to day-to-day life in the residence.
• Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate.
• Assists with meal-related activities such as warming-up food as required, serving it and performing clean-up activities.
• Document neighborhood activities and interactions with residents as directed.
• Participate in crisis intervention activities as needed
• Participate in management and supervision meetings.
• Participate in required trainings I
• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
• Comply and promote compliance with all applicable laws, regulations and agency policies helping to strengthen and maintain an ethical organizational culture.
• Conduct hourly rounds of the facility to check in on all residents
• Report to work on time and as scheduled or mandated
• Perform other job-related duties as assigned.
  
  

Required Knowledge, Skills And Abilities

• Effective problem-solving skills
• Ability to communicate effectively with staff, residents, families, and the public.
• Ability to prepare accurate and timely documentation, reports and other written material as assigned
• Effective interpersonal skills
• Ability to serve as a role model to residents/consumers.
• Ability to work with diverse individuals with due respect for and understanding of cultural differences
• Ability to work collaboratively as a member of a team
• Ability to make reasonable and sound evaluative judgments
• Ability to use electronic equipment (computers, printers, etc.) effectively
• Ability to effectively and efficiently respond to questions from persons served
• Ability to facilitate a meeting
• Ability to present information to persons served and other employees
• Ability to maintain self-control in crisis situations
• Ability to speak Spanish preferred
• Ability to report for work as scheduled on a consistent basis.
  
  

Minimum Qualifications

Education: High school diploma or equivalent

Experience: Some experience in a human services setting

Licenses

• Must obtain a food handlers certificate within 45 days of hire
• Valid NYS Driver’s license preferred