Server

Position: Server (Part Time)
Department: Operations
Reports to: Restaurant Managers
Location: Gourmet Italian Cuisine

**MUST BE 18 OR OLDER TO APPLY**

**MUST HAVE THE FOLLOWING AVAILABILITY BELOW TO BE CONSIDERED FOR THE INTERVIEW PROCESS*

SUNDAY-WEDNESDAY= DAY&NIGHT TO BE CONSIDERED

Gourmet Italian Cuisine is looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite to our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Please keep in mind that this position may require working weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

• Prepare tables by setting up linens, silverware, and glasses
• Inform customers about the day’s specials
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements

• Proven work experience as a Waiter or Waitress
• Micros POS experience is a plus
• Attentiveness and patience for customers
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• **Food safety training is a plus
• Must be 18 or older

Icon Hospitality is committed to a diverse workforce. We are an equal opportunity employer.