What are the responsibilities and job description for the Dental Assistant/Receptionist position at Icy Dental?
Full Job Description
Monday-Friday Position
Icy Dental is looking for a Dental Receptionist/Dental Assistant. The ideal candidate will have previous experience within the hospitality industry as well as exceptional customer care and communication skills. Pay for this position is $18-$25/hour, depending on experience, with a working schedule of Tuesday through Saturday, 8am - 6:00pm.
Position Responsibilities:
- Serve as the concierge and first point of contact for the office. Ensure excellent customer service and timeliness of appointments for all patients
- Answer phones, emails and text messages and respond to messages in a prompt manner
- Check patients in and out, collecting appropriate payment information and patient information as needed
- Assist the doctor chairside.
- Set up and break down patient operatories.
- Handle scheduling of patients and any alterations to schedule (rescheduling)
- Manage the new patient experience - checking patients in, providing an office tour, introduce patient to doctor and assistants and ensure all new patient information is added into the computer system
- Process claims and payments
- Discuss treatment pans and financial arrangements with clients in a friendly and professional manner
- Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping
- Ensure cleanliness and tidiness of office
Requirements:
- High school diploma required, Bachelor’s degree preferred
- Previous dental experience preferred, but not required
- Passion for learning and professional development. Self-starter mentality
- Excellent time management skills and ability to multitask and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $25