What are the responsibilities and job description for the Logistics Control Clerk I position at IDEMIA?
Overview
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person - one identity.
Responsibilities
- Make critical decision on whether the part being shipped is to be returned or not. If wrong decision is made, we could lose a very expensive part or to pay to have a part returned that should have been discarded onsite.
- Process emergency and replenishment spare parts orders received from technical support, remote field support, and field service warehouse locations.
- Generate and maintain daily return material authorization (RMA) logs for all repairable support inventory shipped to the field.
- Provide weekly reports of outstanding open return RMAs.
- Maintain records of all parts shipments by part number, serial number, and customer.
- Maintain daily parts return logs.
- Update equipment record for service.
- Create equipment record for new manufacturing orders.
- Assist personnel in ordering the correct material and verifying correct material is returned.
- Assist department personnel in accomplishing team goals and projects by performing assigned task.
- Provide backup support in warehouse by pulling orders and shipping emergency orders.
- Track all orders and make necessary communications when parts are not returned on schedule.
- Cross train within the department.
Qualifications
- High school diploma or equivalent and one to two years inventory and technical experience or a combination of education and experience that would enable performance of the full scope of the position.
- Must pass security screening.
- Must pass government eQIP contractor screening.
- Knowledge of MS Office.
- General knowledge of PC’s.
- General knowledge of inventory systems.
- Good communications skills.
- Highly detail oriented.
