What are the responsibilities and job description for the Office Administrator position at IFE Products?
Job Overview
We are seeking a detail-oriented, organized and self-motivated Office Admin to help run daily operations and administrative tasks for our office. The ideal candidate will be a detail-oriented problem-solver with excellent communication and multitasking skills. In this role, you will be responsible for entering customer orders, processing shipments, providing customer communications via phone and email, processing invoices, and supporting the sales team.
Duties
- Process incoming repair shipments and list new product orders from customers.
- Communicate with technicians to develop service quotes.
- Process picking and shipment paperwork for all orders as well as schedule carriers for pickups.
- Process customer invoices, complete order packets, and file closed orders.
- Coordinate and follow up with internal repair and production teams, ensuring timely completion and communication with sales and customers.
- Answer and direct incoming calls properly, ensuring proper routing.
- Provide customer estimates via phone and email in a timely manner.
- Maintain office policies and procedures, ensuring compliance with company standards.
Qualifications
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Self-motivated and capable of working independently to meet deadlines.
- Strong attention to detail and problem-solving ability.
- Strong communication skills, both written and verbal.
- Proficient in MS Office, especially Word, Excel, Outlook, and Access.
- Experience with invoice processing and supply chain management is a plus.
- Experience supporting a sales team is a plus.
If you are detail-oriented, possess strong order entry skills, and are passionate about working with customers, we encourage you to apply for this position as an Office Administrator.
Job Type: Full-time
Pay: $17.00 - $22.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Carpentersville, IL 60110 (Required)
Ability to Relocate:
- Carpentersville, IL 60110: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $23