What are the responsibilities and job description for the Receptionist position at Ilera Holistic Healthcare?
Are you friendly, organized, and skilled at juggling multiple priorities? Ilera Holistic Healthcare is looking for an enthusiastic Receptionist who enjoys delivering exceptional service in a customer-focused environment. We are committed to excellence, guided by honesty, transparency, and a focus on doing the right thing. Our team and business partners are at the heart of everything we do, and we hold ourselves to the highest standards.Position Description: As the face and voice of Ilera Holistic Healthcare, the Receptionist sets the tone for every visit & call. In addition to front desk coverage, this position will assist with general office and administrative tasks to help ensure smooth daily operations. We're looking for someone dependable, detail-oriented, and comfortable balancing customer service with behind-the-scenes support.Responsibilities include, but are not limited to:Greet and assist visitors and callers in a friendly, professional mannerAnswer, route, and respond to phone calls and emails; schedule, confirm, and update appointmentsPerform administrative tasks including data entry, filing, document preparation, scanning, and record maintenanceAssist Sales team with packaging and sorting items for rewards programMaintain organized front desk and office areasManage copy room & official supply inventorySupport internal teams with clerical tasks and special projects as neededAddress scheduling conflicts or customer inquiries professionally and efficientlyFollow company policies related to confidentiality, professionalism, and customer serviceFollow company policies related to confidentiality, professionalism, and customer serviceQualifications and Education Requirements:High school diploma or GED required.Must be at least 21 years of age or older.Strong communication skills and ability to interact well with business partners.Positive attitude, punctuality, and excellent time management skills are a must.Previous experience in a front desk, administrative, retail, or customer service role preferred.Friendly, professional verbal and written communication.Strong attention to detail and ability to manage multiple tasks.Basic computer skills and familiarity with office software and scheduling systems.Ability to handle sensitive information with discretion.Ability to work independently and as part of a teamPosition Shift: Monday - Friday 9AM-5PMThis job description reflects management's assignment of essential functions. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Organization:Ilera Holistic Healthcare is a Louisiana based company which cultivates, processes and packages premium marijuana medicine for the medical marijuana patients of Louisiana. Ilera Holistic Healthcare's mission is to improve the quality of life for the patients we serve by supplying consistent, effective, and safe medical marijuana solutions that provide relief and enhance wellness. We are a curious and continuously learning team that lives our values of integrity, compassion, and community through how we treat other people and ourselves.
Salary : $16 - $22