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Customer Advocate

ImageFIRST
Clifton, NJ Full Time
POSTED ON 6/23/2024 CLOSED ON 7/24/2024

What are the responsibilities and job description for the Customer Advocate position at ImageFIRST?

Overview

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Check out our company page: https://www.imagefirst.com/company/

Responsibilities & Qualifications

Due to continuous growth, we are seeking a Route Driver to join our team in Clifton, NJ.

Weekly Salary pay $1,050.00 and with the potential to transition to a commissioned route.

RESPONSIBILITIES:

  • Manage route to maximize efficiency, productivity and revenue
  • Manage load outs, inventories, quality-stains/damage
  • Load unload/truck: organize products; invoices, inventory, maintain route books
  • Truck Maintenance: timely communication of repairs, preventative maintenance, accidents
  • Work directly with customers to ensure customer service, inventory, and quality control is maintained


MINIMUM QUALIFICATIONS:

  • Ability to drive commercial motor vehicle, 26' box truck, for up to 10 hours on a daily basis
  • High School Diploma or equivalent
  • Valid driver’s license and clean driving record
  • Ability to lift 25 pounds on a frequent basis


PREFERRED QUALIFICATIONS:

  • Minimum of 3 years’ of driver experience
  • Sense of direction/knowledge of area
  • Professional Appearance
  • Strong customer service/communication skills


Company Values & Benefits

Required Competencies:

  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do


Benefits:

  • Weekly pay
  • Medical, Dental, Vision
  • Pet, Legal, and Hospital Indemnity Insurance
  • 401k (match)
  • Paid Time Off Package
  • Tuition Reimbursement
  • Referral Program
  • Great company culture
  • Collaborative team environment


EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

Salary : $1,050

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