What are the responsibilities and job description for the Director of Operations & Strategic Execution position at Imaginary Content?
About Us
We’re a boutique creative agency with a track record of world-class work for global brands. Our team is small but mighty — and we’re looking for a right hand to the CEO who can help us scale smart, protect our standards, and bring order to the creative chaos. This isn’t a sidekick role — this is a core leadership seat.
About You
You’re highly organized but flexible. Strategic, but hands-on. You’ve led projects or internal operations before — probably at a creative agency, production studio, or fast-moving startup. You know how to push timelines forward, advocate for clarity, and keep teams accountable — without being the bottleneck or the bad cop. You love solving problems before they land on your boss’s plate.
THIS JOB IS 100% ONSITE IN NORWALK CT.
What You'll Own
- Project Flow & Accountability
- Attend internal status meetings
- Track deliverables and ensure deadlines are met
- Follow up with team leads and escalate only when needed
- Resource Oversight
- Keep tabs on team capacity
- Flag overloads or idle time before they cause issues
- Help optimize who’s working on what
- Creative QA
- Review light creative (e.g. decks, copy, visuals) before CEO review
- Create checklists to improve first-pass quality
- CEO Support
- Ensure CEO directives are tracked and implemented
- Triage internal priorities to protect CEO time
- Keep communication flowing across internal teams
- Client Delivery Support
- Ensure timely, professional responses on client comms
- Help keep internal and external delivery aligned
What You'll Need
- 5 years in a creative agency, studio, or fast-paced ops environment
- Experience managing projects, people, or systems end-to-end
- A clear record of building or improving internal processes (show us!)
- A sharp eye for detail — but also the ability to keep things moving
- Strong written and verbal communication
- Comfort working directly with a founder/CEO in a high-trust role
- Strong emotional intelligence — you hold the line and read the room
Why This Role Is Different
- This isn’t just project management — it’s operational leadership, creative triage, and CEO enablement rolled into one. You’ll have visibility, influence, and room to grow — and you’ll be instrumental in making our team stronger, sharper, and more efficient.
