What are the responsibilities and job description for the Front Desk Receptionist position at Imagination Orthodontic?
Company: Imagination orthodontic clinic
Location: New Jersey, NY
Employment Type: Full-Time
About Us:
Imagination orthodontic clinic is a leading orthodontic practice dedicated to providing exceptional orthodontic care in a friendly and welcoming environment. We are committed to helping our patients achieve beautiful, healthy smiles through personalized treatment plans and outstanding customer service.
Position Overview:
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing excellent customer service and administrative support. This is an exciting opportunity to play a key role in ensuring the smooth operation of our orthodontic practice.
Responsibilities:
- Greet patients and visitors with a warm and welcoming demeanor.
- Answer phone calls and respond to inquiries in a professional and courteous manner.
- Schedule appointments and confirm patient appointments via phone, email, or text message.
- Register new patients and update existing patient information in the practice management system.
- Verify insurance coverage and process insurance claims accurately and efficiently.
- Collect co-payments and outstanding balances from patients at the time of service.
- Manage patient records, including scanning and filing documents, and ensuring confidentiality.
- Maintain cleanliness and organization of the reception area and waiting room.
- Assist with other administrative tasks as needed, including filing, faxing, and photocopying.
If you are a motivated and organized individual with a passion for providing excellent customer service, we want to hear from you!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $18 - $20