What are the responsibilities and job description for the Dispatcher position at IMC Companies LLC?
Primary Responsibility: Oversee the entire terminal operation and ensure quality controls to promote a growth-oriented atmosphere along with maximizing profits for DNJ.
Job Title Responsibilities
Schedule and dispatch drivers to appropriate locations according to pre- determined schedules, customer requests and immediate needs
Serve as a reliable point of contact to balance drivers’ health and safety with customer requirements
Coordinating and managing the most efficient loads to remain cost-effective as a company
Collaborate with other departments to maintain good communication flow across the organization
Addressing problems and requests by transmitting information or providing solutions
Prioritize calls according to urgency and importance
Use computer to send drivers to appropriate locations
Qualifications and Education Requirements
- High school diploma, GED or equivalent
Preferred Skills
- Strong decision-making capabilities
- Above-average communication, collaboration, and delegation’s skills
- Results driven
- Handles pressure
- Giving feedback
- Proficiency with office software
- Supervision
- Strong knowledge of operations procedures
- Market knowledge
- Service knowledge
- Problem solving
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
Salary : $39,900 - $50,600