What are the responsibilities and job description for the Dispatcher position at IMC Logistics?
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to AIS drivers; owner operators and/or fleet. Communicate and coordinate between all AIS locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Functions
Operations Manager
Coordination Of Others
Drivers
Confidential Data
Driver and Owner/Operator pay information; customer accounts; dispatch activities
Essential Functions
- Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching.
- Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs.
- Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure.
- Apply any additional charges including and notify customer service of changes.
- Track/Maintain AIS yard report, MDR, CNI, and Divisional Pool
- Actively participate in driver recruiting and retention
- Request rail billing
- Processes ATP’s and Non-Productive pay. Review preliminary payroll
- Oversee drivers HOS and ELD updating
- Manage roadside repair
- Oversee and manage Rail/Port pins – reservations – LFD
- Operating with a sense of urgency while handling challenging environments
- Data entry skills; Good communication and organizational skills
- 3 to 5 years and intermodal experience preferred
- DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task
Operations Manager
Coordination Of Others
Drivers
Confidential Data
Driver and Owner/Operator pay information; customer accounts; dispatch activities