What are the responsibilities and job description for the IMPACT Technology Recruiting | Clarity Admin position at IMPACT Technology Recruiting?
Remote work - contract through end of 2025
Looking for an experienced Clarity Administrator
Responsibilities : Ad Hoc
Scripting assignments
Assist with escalations / troubleshooting from the team
Get involved in the RITM management process (creating / ”converting” / retiring) – this whole process is lacking proactive action oversight
ServiceNow Change Requests for production changes (new releases, major changes we make)
Daily
ServiceNow tickets
PPM Admin emails (including coaching the senders to use SNOW)
Address issues reported by vendor's monitoring
Ensuring data populated / correct for new / changed resources in org (added in the nightly HR load)
If contractor : Contractor Type, Contractor Location, Vendor, Rate, OTE, Zero Capacity record (although Janet’s usually doing this)
All : Parent Role, Primary Role, Primary Function
Monthly
financial extracts
Ensure Resource data aligns with org chart / Master
Quarterly
Preview, prepare for and communicate functional changes with new releases
Level 1 support
Ad Hoc
ServiceNow tickets as assigned
Data clean up efforts for issues (there’s only been one big one this year)
Open / Close timesheet periods
Update scheduled / reporting parameters
DEV and TEST refresh : schedule, oversee, pre & post activities, validation
Salary.com Estimation for IMPACT Technology Recruiting | Clarity Admin in Phoenix, AZ
$83,460 to $106,564
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