What are the responsibilities and job description for the Dental Front Desk Receptionist position at Imperial Endodontics?
Job Overview
We are seeking a dedicated and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks in a fast-paced environment. This role is essential in ensuring the smooth operation of our dental or medical office, contributing to a welcoming atmosphere for all.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage incoming calls, schedule appointments, and handle inquiries efficiently.
- Maintain patient records and documentation with accuracy and confidentiality.
- Assist with appointment scheduling and coordinate patient flow within the office.
- Process dental billing and collections as needed, ensuring compliance with insurance companies treatment specifications.
- Utilize endodontic software for documentation review and appointment management.
- Collaborate with healthcare professionals to ensure seamless communication regarding patient care.
- Perform general administrative duties such as filing, data entry, and maintaining office supplies.
Skills
- Proficiency in computerized systems, particularly in dental office software.
- Experience as a Medical Receptionist or in a similar role is preferred.
- Strong understanding of dental billing processes and EOB paperwork.
- Excellent organizational skills with attention to detail for documentation review.
- Ability to multitask effectively while maintaining a professional demeanor under pressure.
- Strong communication skills, both verbal and written, to interact with patients and staff effectively.
- Knowledge of scheduling practices and experience with collections is advantageous.
Join our team as a Front Desk Receptionist where you will play a vital role in enhancing patient experiences while supporting our healthcare professionals. We look forward to welcoming an enthusiastic individual who is committed to excellence in customer service.
Job Type: Full-time
Pay: $21.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health savings account
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $21 - $30